Chain Repairs

If the sterling silver chain attached to your Posh Totty Designs jewellery is damaged or needs replacing, we can replace it for you.

This service is for sterling silver chains that are fixed to the jewellery itself such as our Script Name Necklace or Petite Silver Initial design

If your piece is made from 9ct gold, please get in touch with us first so we can discuss the best option for you.

Looking for a replacement chain that isn’t fixed to your jewellery? Take a look at our Trace Chains to find the perfect match.

Two-way shipping is included in the service price, and your piece will be back with you within 2 weeks.

How it works

1. Purchase the service
Choose this service and place your order.

2. Send us your jewellery
Pack your item securely and include your name and order number.

3. We’ll arrange your postage
After ordering, we’ll email you a link to download your postage label. Attach it to your parcel and send your jewellery to us.

4. We’ll take care of the rest
Our jewellers will carefully replace the fixed chain.

5. On its way back to you
Once your piece is ready, we’ll email you a tracking link so you can follow its journey home.

Delivery included

Your return postage is included in the price, so there’s no extra cost to send your jewellery to us and have it returned to you.

Back to being worn, loved and treasured for years to come.

Forever, not throwaway jewellery.

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